cPanel / Hosting rescue
Hosting account hacked? When the panel is breached, every site on it is suspect.
A compromised hosting account is bigger than a hacked website: the attacker had the keys to everything under it — every addon domain, every database, every mailbox. Cleaning one site while the account stays owned is how people get re-hacked in a weekend.
The signs we see on hacked cPanel / Hosting sites
- Multiple sites on the account infected at once
- FTP/SSH accounts or cron jobs you didn't create
- Email forwarders quietly added to your mailboxes
- Host suspends you for spam or phishing content
- Files owned by the account appearing outside any site's directory
How they usually get in
Stolen or reused panel passwords, malware on a PC that had saved FTP credentials, and cross-contamination from one vulnerable site to its neighbours. We treat the account as the unit: full file-system sweep, all credentials rotated, all crons and forwarders audited, every site verified.
Do these four things right now (free)
- Change the hosting account password + enable 2FA from a clean device
- Audit FTP accounts, SSH keys and cron jobs in the panel — screenshot, then remove unknowns
- Check email forwarders on every mailbox — silent forwarding is a favourite persistence trick
- Ask your host for access logs; they usually have more than the panel shows
Then, if you want it handled
Senior engineer response < 1 hour, verified clean < 24 hours, evidence-grade proof pack. Fixed at $2,950 USD — full pricing.
cPanel / Hosting rescue questions
One of my sites is hacked. Are the others on the account at risk?
Yes — cross-contamination between sites under one account is one of the most common patterns we see. All sites on a compromised account need verification, which is why we scope hosting-account incidents account-wide.
My host cleaned it but it came back. Why?
Host cleanups are usually signature scans that remove known malware files but not the entry point or attacker persistence (crons, forwarders, extra FTP users). Root cause or reinfection — that's the rule.