WooCommerce rescue
WooCommerce store hacked? Every hour is revenue. Move.
A hacked store is worse than a hacked site: there's revenue bleeding by the hour and customer payment flows in the blast radius. WooCommerce rescues get containment-first treatment — protect the checkout, then clean.
The signs we see on hacked WooCommerce sites
- Customers reporting card fraud after buying from you
- Unknown scripts loading on the checkout page (Magecart-style skimmers)
- Orders dropping suddenly with no marketing change
- New admin or shop-manager accounts
- Google flagging the site while ads get disapproved
How they usually get in
Stores accumulate plugins — payment, shipping, marketing — and any of them can be the way in. Card-skimming injections on checkout are the highest-severity finding; if we see one, the engagement includes exposure scoping and our Data Leak Response is available for the notification side.
Do these four things right now (free)
- If a skimmer is suspected, pause checkout or put the store in maintenance mode now — trust is worth more than a day's orders
- Preserve everything: no deletions, full infected backup
- Change hosting, admin and payment-gateway API credentials from a clean device
- Note exactly when fraud reports started — it scopes the exposure window
Then, if you want it handled
Senior engineer response < 1 hour, verified clean < 24 hours, evidence-grade proof pack. Fixed at $2,950 USD — full pricing.
WooCommerce rescue questions
Customers say their cards were misused after buying from my store. Is that my site?
Possibly — checkout skimmers inject script that copies card details as customers type. It needs immediate containment, forensic confirmation, and if confirmed, an exposure assessment. This is our highest-priority incident type.
Will you take my store offline?
Only checkout, only if card data is actively at risk, and we tell you first. The storefront usually stays up.
Is a hacked store an Enterprise engagement?
Card-data incidents are scoped as Enterprise because of the forensic and notification workload. A store hack without payment exposure is usually a Standard or Priority Rescue.